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  • How do I recolince an expensive which has been paid by a differnt account which is not linked to QB.

    From the answer: If you are a sole trader it is equity investment, and ltd it would a loan to the company (liability) pay the expense from a cash bank account, then make a deposit in the same amount and use equity investment or the liability account as I mentioned

  • Deleting old transactions not needed following switch to Quickbooks from Sage

    From the answer: Hello   If you purge the company it will purge all data you can not do it to a certain date unfortunately.

  • Pound sign changes

    From the answer: Hello Frances, Please make sure to press Shift + # .... Otherwise, if the same thing happens, you can use the incognito window  Ctrl + Shift + N .

  • Non-resident employee

    From the answer: Welcome aboard in the Online Community, Foremost.... Helping out with entering a non-resident employee in PaySuite is my priority.

  • Client that wants to move to my wholesale Account?

    From the answer: Hello TheEquityLab,   Welcome to the Community - thank you for your question!... You will first need to have access to the client's account.

  • Banking Error 101

    From the answer: Hi DeniseF,   I can check here about error 101, but I'd like to know the name of the bank so I can confirm if it's the issue they're experiencing.

  • Unable to add new user in Global edition.

    From the answer: Hi  ukcloudproadviso , Sometimes, it's an error on the web page that's causing the lag.... Let's try accessing your account through a private browser.

  • Transferring data from Kashflow to QB

    From the answer: Thank you for your response, BlondeAccountant.... Allow me to step in for a moment and guide you on the right track migrating your Kashflow account to QuickBooks Online.

  • Account

    From the answer: I'm pleased to have you here in the Community, .... Allow me to share some insights about the subscription when using the QuickBooks Online Accountant (QBOA) app.

  • Sales manager

    From the answer: Hi Fashia and welcome to Community.... Sorry to hear about your experience so far.... The sales department predominately deal with sales and not offer support with the product after the sale.

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