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  • Reporting

    From the answer: Hi Gaynor Francis   The zip file should be save to your download folder (unattached documents) where you should then be able to click into the folder and then either view, save or print the images individually.

  • Clients paying invoices

    From the answer: Hi Tom,    The Pay Now option is only available for US version of QuickBooks Online Self-Employed.... Bank transfer is the only way to pay the invoice.

  • Uploaded transactions amounts not showing

    From the answer: Hi CJ   You will have to exclude the transactions you have uploaded into QuickBooks/the For Review page, amend the spreadsheet to include the amounts and re-upload it.

  • Urgent the P&L report option doesn't work

    From the answer: Hi angiew   It may be a browser related issue.... We recommend that you clear your cache and cookies and if you are using IE or Edge try using Chrome.

  • Insurance showing as a disallowable expense.

    From the answer: Hello there, @Sollars Marine .... The information entered on your Tax Profile determines whether or not an expense is allowable.

  • I need help to use quick book

    From the answer: Hello GLPS61,   Welcome to the Community - thank you for your question!... How can we help you?... Thanks,   Talia

  • Customer Payment Receipts

    From the answer: Hello there, SAS1.... Yes, you have an option to amend the text, however, to set it as default is unavailable.

  • refund receipt

    From the answer: Hello there, .... Currently, the refund feature isn't available in QuickBooks Self-Employed.... But I've got a workaround that you may consider.

  • Why are my transactions not automatically updating?

    From the answer: Hi there, .... I'm here to help check why your bank transactions aren't automatically updating.... QuickBooks Self-Employed is a read-only application.

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