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  • Mileage not saving

    From the answer: Hello jeff jones,   Do you get a message when trying to save the mileage?... Thanks,   Talia

  • Main Screen not up to date

    From the answer: Hello nick15,   Welcome to the Community - thank you for your question!... Are you referring to the reports on your dashboard?

  • Entering invoices and then matching a bank transaction to it

    From the answer: Let me give you an overview on how Online Banking works with QuickBooks Self-Employed, John.... When you connect your bank to QuickBooks Self-Employed, there are two ways to manage the downloaded bank transactions.

  • Connecting Santander Bank

    From the answer: Hello ArranW,   Do you get an error message when attempting to connect?   Thanks,   Talia

  • pension deductions

    From the answer: Hello Ian file,   Welcome to the Community - thank you for your question!... Which version of payroll are you using, QuickBooks Payroll or PaySuite?

  • Error Code 101 Capital One and HSBC connection dropping

    From the answer: You don't have to say sorry.... It's totally fine, Josephlamb.... I'm here to help you with your bank concerns.

  • Barclays Personal Banking not downloading transactions

    From the answer: Hey Rupert,   Welcome to the UK Community Page for QuickBooks Online.... We are currently experiencing some issues with our connections to Barclays, this is on the back of some maintenence that Barclays have been completing on their connections to 3rd pa

  • Barclays Bank connection error 101

    From the answer: Hi Clara   Barclays has been undergoing maintenance for the last few days.... It is supposedly due to finish today.

  • Change default email message to customers

    From the answer: Greetings, TeddyCox.... Thanks for being part of the QuickBooks family.... Allow me to share some information about changing the default email message.

  • Change email address sent with invoices out to clients

    From the answer: Hello portbahnislay,   Have you also updated your email address on your invoice template?... Thanks,   Talia

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