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  • Receipt forwarding issue

    From the answer: Hi LauraOW   Are you able to login to your account and you are receiving the message?... We would be grateful if you can PM us on Facebook or DM us on Twitter with the email address associated with your QuickBooks account to enable us to assist you furth

  • Can't connect bank acc still logged on

    From the answer: Hello there, gabyg,   NatWest Bank recognizes login session for a period of 15-30 minutes after you logged out from your online banking.

  • Manual income entry

    From the answer: Hi there, LucasPugh.... You need to enter the total amount of the income because you also need record the business expenses.

  • How to add customer details

    From the answer: Hey there, Hambledon.... In QuickBooks Self-Employed, you'll need to create a new invoice to be able to add a customer's details.

  • How to find a customer by address and line item listing

    From the answer: Hi Erkan   If you are using our self employed prodcut you will only be able to use the search facility for any open invoices/invoice saved as drafts.

  • Quotes

    From the answer: Thanks for posting your question in the Intuit Community, Russ70,   Currently, able to create a Quote in QuickBooks Self-Employed is unavailable.

  • Business Income not showing in "Tax Summary"

    From the answer: Hi John1971,   Categorizing transactions from bank, or entering and categorizing them manually should work the same.

  • Connecting a Clydesdale account

    From the answer: Hello JMaclean72,   It usually means the bank is currently going through maintenance, or is down.... Which browser are you using?

  • Disappearing attachments in QB Self Employed

    From the answer: Thanks for posting this concern in the Community, sallylizd,   Let me get the help you need to ensure that your receipts are attached successfully to the transactions.

  • Self employed not VAT registered

    From the answer: Hello elaine1961,   Welcome to the Community - thank you for your question!... If you need to edit a transaction that comes through automatically from your bank, you will need to instead create the transaction manually.

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