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  • Is Quickbooks Online down right now?

    From the answer: Same here...  Looks like Intuit decided to crash / upgrade during business hours.... Here in the US it is 10:00 , since before 8am it has been down....

  • How do I record a refund to a customer?

    From the answer: You may give a refund or a credit to a customer by: clicking the customer tab The more drop down, then select Refund or Credit Select Refund fro the first question: "Are you giving a refund or credit?"

  • Products / Services

    From the answer: o change which account a  Product/Service  item is associated with on the  Chart of Accounts : Choose  Customers  and then  Products and Services List.

  • Hi, How can I change the default language used in the invoice. I would like to switch to english. ths

    From the answer: I'm glad to have you here,  subscribe !... You can change the language preference in the Account and Settings page to English.

  • Is there an auto save function

    From the answer: He could click the save button as he goes along, but there is no auto save.... :(

  • how do I lock the month so that noone will post in that month. It is not our year end.

    From the answer: Hi Edwards, Go to the Edit menu and click Preferences.... In the Preferences window, click Accounting in the list on the left.

  • Where to find my QBO invoice online ?

    From the answer: See the article below.... https://community.intuit.com/articles/1145285-print-a-receipt-for-quickbooks-online-subscription

  • reclassifying transaction account numbers

    From the answer: Hi James Since you are a CPA - you may want to get the QBOA (for accountant's) version which you can do this in - it is called reclassify transactions.

  • How do I delete a GST/HST report?

    From the answer: Hi, Brenda.... Unfortunately, you can't delete or change a GST/HST return in QBO.... What I would suggest is first reversing the journal entry QuickBooks created when you prepared the return.

  • Returned ACH payment?

    From the answer: The withdrawal goes to Accounts Receivable and make sure you put your customer's name.... This will now show that his/her invoice is still outstanding, as it is.

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