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  • My client in a district office can not view desktop users in the field, is this a desktop product limitation?

    From the answer: Desktop must be hosted to be accessible in the field otherwise it can only be accessed from computers connected to the LAN (local area network in an office setting) One option is for the manager to use a remote desktop application allowing her to acc

  • account double charged

    From the answer: Hi there, jesp1071, Thanks for reaching out to the Community and providing detailed information.... Let me connect you to our Support Team to take a look into your account to verify this information.

  • Help with Reclassification

    From the answer: Thats a terrible set of account for your first time through - but YES, as you correct the prior entries those changes will immediately be reflected as revised financial report.

  • There were monthly charges for [company name removed] for compnay id ending in 5555. I have called to cancel our service fee because we are no longer Intuit.

    From the answer: Hello there,  cpa , Let me route you to the best support available who can verify your charges after canceling your account.

  • paying an employee for personal vehicle use

    From the answer: It's great to see your post here in the Community,  GKR1 .... I'd be glad to help and guide you in paying an employee for personal use of company vehicle.

  • I used the write off invoice feature in QBO and bad debt was recorded in the period that the invoice was created, which is 3 years ago. How do I fix this?

    From the answer: Hello there, lahari, When writing off the bad debt, make sure to enter 2018 instead of the invoice date.

  • QBOA user access ProAdvisor training?

    From the answer: Hi Nathan,  Thanks for visiting here in the Community.... You'll receive the credit because you're the owner of the ProAdvisor subscription.

  • How to convert from QB Online to QB Desktop

    From the answer: After repeatedly attempting to convert some our QuickBooks Online companies to QuickBooks Online, we have again and again incurred roadblocks, delays, failed communications about the process, and instructions with components that don't relate to actu

  • Year End Dates

    From the answer: Let me welcome you first to the Intuit Community, randibraun.... I’m here to point you about adding a date in the Fiscal year settings.

  • Client File Transfer

    From the answer: Thanks for reaching out to us here in the Community, .... Great news!... It's possible to transfer your clients' files to your wholesale subscription.

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