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  • Downloading credit card charges

    From the answer: I am able to download Chase cards to QuickBooks.... Make sure you are downloading to QuickBooks (results in a .qbo

  • QBMac 2019 wont remember passwords to download transactions.

    From the answer: It's nice to see you again in the Community, .... The password should be saved if you checked the Save/Add to Keychain box during the initial Online Banking Setup.

  • Exporting invoices as Excel/CSV files

    From the answer: UK has different taxes (VAT, etc) and I don't know if it can represent the invoices accurately that were made in the US (which QuickBooks Mac assumes).

  • Undeposited Funds

    From the answer: Check your chart of accounts and confirm you do not have duplicate accounts.... The QB generated undeposited funds account is the only one that will show content from make deposits.

  • Error exporting P&L reports to Excel, in QuickBooks for Mac 2019

    From the answer: Appreciate the screenshot you've provided, .... Let's review the version of the Excel viewer on your device so you'll be able to export your reports.

  • 2016-2019 Migration for large file set

    From the answer: Thanks for checking in with us,  AlexGold .... I'm here to help you with migrating your 2016 file to 2019.

  • Preferences are grayed out under Preferences in Desktop 2019 for Mac

    From the answer: Hey ,   You'll need to switch to Single-User Mode if you're currently in Multi-User Mode .... Let me add some details and help you.

  • Mac version not treating old general journal as payment

    From the answer: I'll ask QA to look into this.... Generally you want to use the payment mechanism in QuickBooks rather than journal entries.

  • Multiuser Admin Mode Enabled

    From the answer: Hello there, 93dmw.... I'm glad you reached out to us.... Allow me to share some information about managing QuickBooks users and restrictions.

  • 2 User Licenses will not allow us to install and use 2nd license

    From the answer: Database file  manager software from QB and company file have to be on same hard drive or virtual drive.

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