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  • Is there a way to default uncheck the print later box in Create Purchase orders?

    From the answer: Happy to have you here in Community again, akpowell .... I'm here to help share information about creating Purchase Order.

  • Home page says to reactive. My account says it is active. Can only update my card through accessing my account outside of Qb. Can't get payroll to work.

    From the answer: Running payroll is important to any businesses,  accounting .... In your case, we'll have to check your payroll account and verify if it's already reactivated.

  • Not all of my transactions are pulling into quickbooks

    From the answer: Hi there, .... If you're referring to your bank transactions that are not downloading.... You may need to update your bank account to ensure all transactions are pulling/importing into QuickBooks Desktop (QBDT).

  • Reports

    From the answer: It's great to have you here, !... Yes, you can run and setup a scheduled report.... Let me guide you on how do it.

  • Customer Summary total doesn't match Customer Detail total

    From the answer: Good day,  Susan607 .... What specific customer's report did you pull up in QuickBooks Desktop for Mac?... If you're referring to the Sales by Customer Summary and Detail reports, the information should match.

  • How to account for credit card charge & refund not tied to a QB transaction

    From the answer: Thanks a lot for sharing the complete details of your concern, Steeler.... You processed the refund correctly.

  • Quickbooks

    From the answer: Hi Bill1962,   Due to personal information saved in QuickBooks Desktop.... We care about your privacy as much as you do.

  • QB 2018 Pro locks up when emailing through Outlook

    From the answer: This is an on-going issue, Chris.... Some of our users are also experiencing the same thing.... This can be caused by a damaged QuickBooks or Outlook installation.

  • Sales tax payable account

    Is there any way to direct a "Sales Tax Item" to a particular account?  I have a client that collects sales...

  • Quickbooks Messenger

    From the answer: I hope you're doing good today, Tommy62.... For now, the admin user is unable to view the log of conversations between users.

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