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  • How do I add a new item to the chart of accouts?

    From the answer: Hi, .... Adding items in your chart of accounts is easy with QuickBooks Online.... Let me show you how.... Click on the Gear icon, then choose Chart of Accounts .

  • Why is my mileage tracking periodically is unable to load past trips and exporting blank excel documents when I download my trips?

    From the answer: Hi  attorneyjasonwil , We receive reports about not being able to track and export mileage.... Our engineers are already working to get it fixed.

  • Deleting deposits in Undeposited funds

    From the answer: You do not delete things from Undeposited Funds.... It is a holding account where money coming in is placed when it is received by you, but has not yet been deposited in the bank.

  • How do I change my check register back to "paper ledger mode"?

    From the answer: Welcome to the Community, .... I can help with adjusting your register.... Here's how you can switch your registration to Paper Ledger Mode :   Navigate to your register.

  • Can you please help me to see my accounts again

    From the answer: Thanks for joining the Community, .... I'd be happy to help with your accounts.... So that I can provide you the best resolution, could you please let me know which accounts you're unable to see? Also, it would be helpful to know what happens when you try to

  • Troubleshoot 3000 status code errors during financial exchange

    From the answer: Hi there, @ qusrawi .... Welcome to the Community.... I'm here to help resolve the errors you encounter during the financial exchange process.

  • How do I change User Type if no drop down menu appears?

    From the answer: Good afternoon, ck12.... You've come to the right place for assistance with QuickBooks.... I'd be glad to help you with changing the type for one of the users.

  • Logs trips I have not taken ?

    From the answer: Let me help you resolve the error you've encountered with auto-mileage tracking,  mclelandjd1 .... The app should only track the trips that you've taken using the auto-tracking feature.

  • I have to record an amount as interest expense QB won't let me do this. can you help me.

    From the answer: Good day, .... I hope you're having an awesome week so far.... Can you provide some further details on what's preventing you from creating an interest expense in QuickBooks Online?

  • Price Level Lists

    From the answer: Hello there, KSmith1.... The option to change customer's price level list the quick way is unavailable.... You'll have to manually modify them.

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