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  • Purchased a 2019 Mac Desktop and scratched too hard and cannot read all the License number and Product number in order to register.

    From the answer: Hello there, .... When you purchased QuickBooks from Intuit, you'll receive a confirmation email.... It contains the installations numbers that are required when installing and registering QuickBooks.

  • QB 2018 Pro locks up when emailing through Outlook

    From the answer: This is an on-going issue, Chris.... Some of our users are also experiencing the same thing.... This can be caused by a damaged QuickBooks or Outlook installation.

  • Quickbooks Messenger

    From the answer: I hope you're doing good today, Tommy62.... For now, the admin user is unable to view the log of conversations between users.

  • downloading transactions

    From the answer: I'd be glad to help check your account, .... One reason why you can't find the account is when the account was made inactive.

  • Quickbooks Pro 2019 Desktop

    From the answer: No.... You cannot back save into an older version.... Choices.... Client must upgrade to same version as you.... Or you have to use your own 2016 version if you ever had it (#1 reason to install newer versions alongside older and not replace them)

  • Paid Family Medical Leave

    From the answer: Thanks for posting here in the Community, .... To answer your question, WA – Paid Fam Med Leave Emp payroll item is for the Employee portion, while WA – Paid Fam Med Leave Co is for the Employer or company.

  • Undeposited Funds Account never being recorded as deposited

    From the answer: Hello ,   The Undeposited Funds account is used to store all received payments.... Let me discuss this further and help you deposit them.

  • Payroll Liabilities.

    From the answer: Hi there, @ swakefield ,   Let's delete the adjustment so the credit balance will show up on the liability report.

  • sales tax liability report - what is the Multiple taxes for State Board of Equalization for?

    From the answer: Hello there, @ Lori58 ,   Multiple taxes under the State Board of Equalization (BOE) are your sales tax collections in California.

  • customer refund

    From the answer: Thanks for reaching out to us in the Community, .... To process a refund to a customer, you need to create a credit memo first, then write a refund check.

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