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  • App not saving manual mileage and stopped auto tracking.

    From the answer: Hey there, Dangirl07.... Thanks for joining the Online Community.... I appreciate you following the online tips to get the mileage tracker working again.

  • Subscription not working

    From the answer: Hi there, Fastgiraffe,   Thanks for reaching out to us and providing detailed information.... Let me guide you to the right team to take a look into your account to verify this information.

  • Uploaded receipts missing

    From the answer: Hey Confusedas, that sounds unusual.... You can try exporting all your transactions from the reports list (found in settings), and download them to your computer.

  • Uber Momentum subscription discount

    From the answer: Thank you James.... I'll reply with my address in next comment.... Hopefully I can delete it once you've seen it, so it's not kept public.

  • I GET PAID BY RCTI MINUS DEDUCTIONS DEPOSITED INTO MY ACCOUNT HOW DO I ENTER MY EXPENSES AND INCOME WHEN THE AMOUNT PAID INTO MY ACCOUNT IS DIFFERENT THAN MY ACTUAL INCOME

    From the answer: I'll be glad to help you record your income, I GET PAID BY RSTI,   In  QuickBooks Self-Employed, you can only record your final income and expenses.

  • Deleting a Sales Order after invoiced

    From the answer: Hi dkiernan1636, can you elaborate what you mean about Sales Order?... I don't see that option when I'm in QuickBooks Online.

  • Subscription Error

    From the answer: Thanks for reaching to us here in the Community, Hoppy.... Let me share some information about the subscription error.

  • Create and save an invoice on QB Self Employed without having to SEND

    From the answer: I've got some steps to resolve this concern,  Louisinteriors .... Creating an Invoice in QBSE requires an Email Address.

  • Creating a Tax Invoice.

    From the answer: Hi JayNine,    Thank you for reaching out on this.... You can change the Sales form name from "Invoice" to "Tax Invoice".

  • Turning off GST in Self Employed

    From the answer: Hello there, mh1972,   Turning off GST in QuickBooks Self-Employed is easy.... You can do it with three steps, here's how:   Click the Gear icon.

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