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  • Is Quickbooks Online down right now?

    From the answer: Same here...  Looks like Intuit decided to crash / upgrade during business hours.... Here in the US it is 10:00 , since before 8am it has been down....

  • How do I record a refund to a customer?

    From the answer: You may give a refund or a credit to a customer by: clicking the customer tab The more drop down, then select Refund or Credit Select Refund fro the first question: "Are you giving a refund or credit?"

  • Products / Services

    From the answer: o change which account a  Product/Service  item is associated with on the  Chart of Accounts : Choose  Customers  and then  Products and Services List.

  • how do I lock the month so that noone will post in that month. It is not our year end.

    From the answer: Hi Edwards, Go to the Edit menu and click Preferences.... In the Preferences window, click Accounting in the list on the left.

  • How do I make a lump sum payment to my supplier?

    From the answer: Hi there,  info .... Thanks for joining the Community.... I'm glad you turned to us for help with creating a payment.

  • How do I record Annual Company income tax demand and payments?

    From the answer: Asked Twice:

  • Can I see if a customer has viewed a statement?

    From the answer: Hi tflann, Currently, we don’t have the function to check if your customers viewed the Statements you’ve sent.

  • Browse Topics - Money In

    From the answer: Invoicing and Sales Receipts Recording Daily Sales Should I use an Invoice or a Sales Receipt?

  • My banking menu has gone (i.e. the transaction/banking tab at doesn't respond/appear)

    From the answer: Hi Kareensurdan.can,... Thank you for your inquiry.... We have recently updated the navigation experience on QuickBooks Online file.

  • My client banks with When will we be able to do bank feed connection?

    From the answer: Hi  chewitt , I'm unable to give the exact date on when the bank will be available for the bank feeds.

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