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  • How do I change User Type if no drop down menu appears?

    From the answer: Good afternoon, ck12.... You've come to the right place for assistance with QuickBooks.... I'd be glad to help you with changing the type for one of the users.

  • What is the customer service number please?

    From the answer: Thanks for posting in the Community, .... I'd be happy to help you with speaking to customer service.... QuickBooks Online has a callback feature for users to speak with an agent from the Customer Support team .

  • What to do with bank feed transactions that I don't want to add ?

    From the answer: Thanks for joining the Community, .... I'd be glad to help with your bank transactions.... If you don't want to add the transactions, you can exclude them.

  • How do I correct liability payments made in write checks instead of pay liabilities in on line version?

    From the answer: I'm glad you reached out to us, paula15.... It's my pleasure to help correct your liability payments that are showing as unpaid in QuickBooks Online (QBO).

  • How to I enter fixed assets into a budget? It appears that it is only possible to create a P&L.

    From the answer: Hi Shiella,   Thank you for your response.... It is very disappointing to hear that QB Budgeting doesn't include fixed assets - budgeting without consideration for planned fixed asset purchases would not be a wise practice for my business, so this makes

  • Cancel

    From the answer: Hi there, Simi.... Thanks for taking the time to visit the Community.... Just to make sure I'm on the same page, do you need to cancel your QuickBooks Online subscription?

  • I am not able to put credit card information in, in order to process a payment.

    From the answer: Hello mhartzell,   Thank you for posting here in the Community.... I can assist you with entering credit card information in QuickBooks Online.

  • dashboard disappear in IE

    From the answer: Hello ,   Thank you for bringing this to our attention.... I’ll let our engineers know about this concern.

  • How to undo bank account status

    From the answer: Hi there, abatelectrical.... You'll have the option to reactive an inactive account.... Here's how: Go to the Accounting tab and select Chart of Accounts .

  • Why does my Profit & Loss figures cut off on the right margin on Landscape?

    From the answer: Hello Laurie,   When you print reports, it always depends on the browser's Print Settings.... Though we can change Orientation in the Report print settings (QBO), we still need to ensure you're using the correct Paper Size or Scale.

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