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  • Preferences are grayed out under Preferences in Desktop 2019 for Mac

    From the answer: Hey ,   You'll need to switch to Single-User Mode if you're currently in Multi-User Mode .... Let me add some details and help you.

  • Mac version not treating old general journal as payment

    From the answer: I'll ask QA to look into this.... Generally you want to use the payment mechanism in QuickBooks rather than journal entries.

  • Multiuser Admin Mode Enabled

    From the answer: Hello there, 93dmw.... I'm glad you reached out to us.... Allow me to share some information about managing QuickBooks users and restrictions.

  • 2 User Licenses will not allow us to install and use 2nd license

    From the answer: Database file  manager software from QB and company file have to be on same hard drive or virtual drive.

  • Default bank account

    From the answer: Great day, ,   I appreciate the time you've taken checking this with our forums.... I can share you the steps on how to set a default account for your bill payments.

  • Batch enter transactions in QuickBooks for Mac 2019

    From the answer: It's a pleasure to have you in the Community, .... You're already in the right track in importing batch transactions to QuickBooks for Mac.

  • Deleting backup files

    From the answer: Yes, you can delete the backup files you've created two years ago,  Norcal_doc .... When creating a backup file, this would back up the whole company file.

  • Emailed invoices not showing text in email body

    From the answer: Let me help you sort this out, .... When emailing forms in QuickBooks, you can customize the email message for each type of form.

  • Multi-user mode

    From the answer: It's great to see you here in the Community, amywgraves.... I know how to set up multi-user mode in QuickBooks Mac Desktop and I'm glad to guide you through the process.

  • Issue with changing shipping address on invoices in QB desktop for mac

    From the answer: Hi smleick4484,   You can run the Verify and Rebuild Data Utility tool to get this sorted out.... Let me walk you through how.

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