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  • We are trying to process payroll and we are locked out.

    From the answer: Thanks for posting here in the Community,  barb .... Let’s go to the Send Payroll Data window so you can submit your payroll.

  • I logged in this morning and all of my clients are gone.

    From the answer: Thanks for posting here in the Community,  frank .... Let’s perform some steps so you can locate your missing clients.

  • I updated my credit card and it won't update my withholding to do payroll

    From the answer: You can revert the paycheck to resolve this, Crissy.... Reverting paychecks will unsave the data you've entered before updating your credit card information.

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