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  • My client in a district office can not view desktop users in the field, is this a desktop product limitation?

    From the answer: Desktop must be hosted to be accessible in the field otherwise it can only be accessed from computers connected to the LAN (local area network in an office setting) One option is for the manager to use a remote desktop application allowing her to acc

  • Year End Dates

    From the answer: Let me welcome you first to the Intuit Community, randibraun.... I’m here to point you about adding a date in the Fiscal year settings.

  • account double charged

    From the answer: Hi there, jesp1071, Thanks for reaching out to the Community and providing detailed information.... Let me connect you to our Support Team to take a look into your account to verify this information.

  • Client File Transfer

    From the answer: Thanks for reaching out to us here in the Community, .... Great news!... It's possible to transfer your clients' files to your wholesale subscription.

  • Can I accept an invitation to a new company when I already have an existing intuit online login?

    From the answer: Hi  stuart.nofsinger... , Yes, you can accept as many invitations from different companies even if you have an existing Intuit login.

  • Help with Reclassification

    From the answer: Thats a terrible set of account for your first time through - but YES, as you correct the prior entries those changes will immediately be reflected as revised financial report.

  • There were monthly charges for [company name removed] for compnay id ending in 5555. I have called to cancel our service fee because we are no longer Intuit.

    From the answer: Hello there,  cpa , Let me route you to the best support available who can verify your charges after canceling your account.

  • Vendor payments show as payroll

    From the answer: Thanks for visiting QuickBooks Community, .... If the vendor payment was processed through the Workers tab in QuickBooks Online, the transaction should show as a direct deposit.

  • How to convert from QB Online to QB Desktop

    From the answer: After repeatedly attempting to convert some our QuickBooks Online companies to QuickBooks Online, we have again and again incurred roadblocks, delays, failed communications about the process, and instructions with components that don't relate to actu

  • How do I change clients' books from "Temp1" to their company name?

    From the answer: It’s great to see you here today, @gragle.... I appreciate you making sure to fill in your clients’ names under Account and Settings on their accounts.

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