Unable to email pdf files - no QB pdf converter

I recently updated to QB 2007 Contractor from the 2006 version. Since the update, I cannot send any email files (invoices, reports, etc.) with pdf attachments. I get an error telling me that the pdf file failed to be created. In reading the help index, it says to try deleting the QB pdf converter and that it would reinstall when attempting to send another pdf file. However, when I go to my printer/faxes to delete the converter, there is no pdf converter to delete. There is a Quicken pdf converter and an Intuit internal printer but no QB pdf converter. Any suggestions?


1 person found this helpful

Same here. Unable to e-mail anything and QB PDF Converter is not listed as an available printer so QB instructions to delete and try again do not work. Other PDF writers are on this system but they only allow a Save As from the print menu which then requires invoices etc to be sent as email attachments via email program which defeats the purpose of the QB program.

Does anyone have any further ideas?

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