Unable to print to PDF printer, printer not activated, error code -20 after installing QB 2012 on Windows 8 x64, clean install. Ran PDF fixer. No help.

 After running PDF fixer and starting Quickbooks I now get a component missing error

Component required for PDF print from Quickbooks is missing!  That error did not occur before I ran the PDF fixer.  

 Got this for PDF Results note:


Exit code: 3


XPS results: 

.inf files found. Reinstalling XPS writer using prnms001.inf.

NOTE:  See fix below!





1 person found this helpful

 Found the fix.  Many thanks to synergymm713.  

I am posting it here again.  It is very simple and it is apparently a known issue for QB 2012 and Windows 8.  You'd think Intuit would post the fix so it was not a 2 day search.

From synergymm713:

 I copied the XPS Writer .inf file from a WIndows 7 PC I had (system32/spool/tools) and updated the driver for the XPS Writer v4 that was on my Windows 8 PC in the printers section.  The XPS writer was renamed to Microsoft XPS Document Writer (without the v4) and all is working again.  I have a feeling that perhaps it was Microsoft Office 2010 that created the problem because this was working out of the gate with just quickbooks 2012 and no other programs installed.   

If you don't have access to a spare W7 PC, I
 posted the files here:  www.cosinecs.com/W8-PDF-fix.html

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