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william15
Level 2

I need help to register the quickbook 2015.,the Validation code is blank

Hi Tech Support

I need help to register the quickbook 2015.,the Validation code is blank,thank you

RegardsWilliam

10 REPLIES 10
JenoP
Moderator

I need help to register the quickbook 2015.,the Validation code is blank

Hi there, William.

 

Validation codes are created using your QuickBooks license number. However, the Community doesn't have a way of taking a look at your account to be able to verify your license number.

 

I recommend calling our Customer Service Department. They need to ask for your account information for them to generate a code for you. Here's how: 

 

  1. Click the Help menu and select QuickBooks Help.
  2. Click Contact Us in the bottom section of the page.
  3. Provide a short description of your concern and click Continue.
  4. Click Start messaging or Get a callback

Just in case you can't see the contact option within QuickBooks, follow these steps to get their contact details:

 

  1. Go to this link: https://help.quickbooks.intuit.com/en_GB/contact.
  2. Select QuickBooks Desktop.
  3. Click Manage subscription, then click Manage your account.
  4. Click Get Phone Number.

Don't hesitate to visit us again if you have other questions. 

william15
Level 2

I need help to register the quickbook 2015.,the Validation code is blank

Hi Jeno

I live in singapore & i don't have tech support here,also i have post the question in the quickbook as you mention before please reply

JessT
Moderator

I need help to register the quickbook 2015.,the Validation code is blank

Hello there, William!

 

I love Singapore. It's a great place for vacation.

 

Only our phone and chat agents have access to validation codes. You can contact them using Jeno's steps above. Once you have it, you can follow the steps below to register QuickBooks.

 

  1. Click on Help.
  2. Choose About QuickBooks Desktop 2015. and wait till the logo appears.
  3. Press these keys on your keyboard: Ctrl + R + P.
  4. Enter the license number and validation code.
  5. Click Next and follow the on-screen instructions until you're finished.

If you have other questions about activating QuickBooks, please let me know.

llewellyn
Level 1

I need help to register the quickbook 2015.,the Validation code is blank

hi

 

i need assistance to get my vadidation code. i tried your call centre but cant get through on the phone.

my licence number is 1666-1499-3765-384

Product number 292-332

 

my email is [email address removed]

 

EmmaM
QuickBooks Team

I need help to register the quickbook 2015.,the Validation code is blank

Thanks for reaching out to the Community. Can you try Llewellyn, Help>About Quickbooks, and then Ctrl-R-P. If that does not work can you message us via PM/DM on either FaceBook or Twitter on QuickBooks UK as we can not post the code here with it being a public forum as you can see things like email address are redacted so we'd need you to come on social media if you have not been able to get through on the phone and we can then give you that information.

Alex Murhula
Level 1

I need help to register the quickbook 2015.,the Validation code is blank

Hey Emma,

 

I'm user of QBDT Pro 2016. I'm unable to open my company file. QB is saying it has reached the expiration date while have a valide license. If I go through CTRL+R+P, validation code and customer number are empty. Can you help out???

4Gal
Level 6

I need help to register the quickbook 2015.,the Validation code is blank

@Alex Murhula 

You have to call their Support team to get the activation code. If they refuse to do so, you can use the trial version for good as a workaround.

GeorgiaC
QuickBooks Team

I need help to register the quickbook 2015.,the Validation code is blank

Hi Alex, please call us on 0808 234 5337 where a member of our support team will be able to help you access the file. This line is open Mon - Fri, 8 AM - 7 PM, free from UK mobile & landlines. 

Alex Murhula
Level 1

I need help to register the quickbook 2015.,the Validation code is blank

Thank you Georgia,

 

Unfortunatly I'm out from UK (Central Africa). Can't easily call them. Is there any way else ??? Email, Skype or something else???

GeorgiaC
QuickBooks Team

I need help to register the quickbook 2015.,the Validation code is blank

Hi Alex, thanks for getting back to me - that's no problem, you can enter +44 when calling from outside the UK or begin a direct chat. :)

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