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hireachwc
Level 1

I have to undo an invoice from paid to unpaid

 
1 Comment 1
JessT
Moderator

I have to undo an invoice from paid to unpaid

Hi there, hireachwc!

 

You can delete the invoice payment to make an invoice unpaid. Please follow these steps:

  1. Open the invoice.
  2. Click the 1 payment made hyperlink in under the PAID status.
  3. Click the payment date.
  4. On the Receive Payment page, click More.
  5. Choose Delete.

 

If you have other questions, you can always go back to this thread.