I wish to cancel my subscription but I'm being told that I currently don't have permission to view subscription details.

Answer

You might be under your accountant's subscription, ian.

If you're billed through your accountant, you need to reach out to them directly. Inform them you no longer wish to continue using QuickBooks.

Make sure to export reports, lists, and more before cancellation: https://quickbooks.intuit.com/learn-support/en-uk/help-articles/export-reports-lists-and-more/00/239.... You will have a read-only access after the cancellation and the data will be stored for a year. Exporting the data will help if ever you need them in the future.

Should you need any further assistance, please don't hesitate to leave a comment below.

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IntuitMaryL , Community Support Specialist
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