Error: "An application error has occurred while processing your request" while adding GST details (Checking - No GST number) in process of creating Invoices.

Whenever creating an invoice, I'm asked to fill in our GST details. Currently we donot have a GST number. Hence, I check "Donot have a GST number" box, fill other details and click on Save. It says "An application error has occurred while processing your request." Hence, I am unable to create any invoices.

Answer

Hi Mihir,

Welcome to QuickBooks Community!

Please try to create invoices using the Master Administrator account and check the box 'Do not have a GST number'. In case you are still unable to create invoices, please contact us by visiting https://help.quickbooks.intuit.com/en_IN/contact and one of our experts will help you with this issue.

Hope this helps. 

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