Hi, I just bought QB online to use in Nepal and I dont find the categories option to set up class and locations. Any thoughts??


Hi there, selma.rt,

In QuickBooks Online, the availability of different features depends on the specific plan you’re currently subscribed.

Right now, the Class and Location tracking feature is only available in QuickBooks Online Plus subscription. Based on the product you’ve chosen upon contacting us, it appears that you’re subscribed under QuickBooks Online Essentials. This is the reason why that you don’t have the option to set up class and locations.

To know more about this feature, you can read this article: Set up and use class and location tracking.

 If you have any other questions, please let me know. I’d be happy to help out.

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