cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Deb21180
Level 1

Opening a .pdf attachment in a Customer's account

I scanned a document and saved as a .pdf file.  I then attached it to a customer's account.  (a few years ago).  I went to open that attachment and I am getting the following error message..

use the appropriate form (e.g. Invoice, Sales Receipt, Bill) to enter this transaction. <br><br><a

href="qbks2://qbw:qbhelp?action=show&hapid=HAP_STAX_ERRMSGE_REGISTER_USE_FORM_INTL&scope=topic&mode=default">Tell me more about this issue</a>

 

How do I access my misc document that I've attached to the customer's account?  It was saved for future use, which I now need.

1 Comment 1
Anonymous
Not applicable

Opening a .pdf attachment in a Customer's account

Hello,

 

Thanks for being a member of the QuickBooks family. This is an interesting question. To get the support you need with this specific issue, I suggest calling our support line at 1-877-772-9158. One of our specialists will take a closer look and perform more troubleshooting. Pro and Premier support is available 24 hours and Enterprise support is available from 9 a.m. to 8 p.m. EST, Monday to Friday.

 

Let me know if you need help with anything else.

Need to get in touch?

Contact us