Home page says to reactive. My account says it is active. Can only update my card through accessing my account outside of Qb. Can't get payroll to work.
my subscription says it needs to be reactivated, but my account says the payroll is active. I have updated the card thinking that might be it, but it won't update/save the info in the QB, I have to access my account outside of QB and even updating the card, the account still says active, but when I go to process payroll, it says I have to reactivate my payroll. when I try to do that, it says I need to update the credit card...which I already did and thus round and round in a circle I go.