Does anyone know the answer to why emails cant be sent within QBs. with the online version?

It keeps giving me the error that the email server is down,  yet if I save it as a pdf I can send it just fine. 

Answer

Hi achubb1960,

Currently, we have an on-going issue where other users like you are unable to send due to a server error.

Rest assured that this has been escalated to our engineering team and they're in all working to permanently fix this issue.

You're correct, you can send them by saving them as a PDF file. And then, attach them when sending your emails.

In addition, I'd also recommend contacting our Customer Care Support. This way, you'll be added to the list of affected users. Once added, you'll receive all available updates through emails.

We appreciate your patience as we're working to permanently fix this as soon as possible.

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