Worst customer service experience and no one gives me a straight answer where do I file a complain.
Need to file a complain regarding the poor handling of a situation I had when my account was put on hold. I am unable to run payroll and this has been just a very frustrating journey. I have been on calls with customer service almost every day for past 10 days on average 2 hours each and they don't seem to have a proper resolution. They seem to keep putting me on hold and trying to find answers and not clear direction on when and how an issue will be resolved. They don't respect the time as a small business owner you need to stay on phone trying to get this resolved instead of doing your business. I would never recommend this solution or company and am looking a way how to file an official complain.