Ignore this. I called and got this solved


I know this has taken so much of your time already, but I can help you cancel the right account, inariibels.

QuickBooks Self-Employed and QuickBooks Online Simple Start are two different subscriptions. You can easily cancel your QBO account without affecting your QBSE account in a few easy steps. 

Here’s how to cancel your QBO account: 

  1. Log in to your QBO account by going to this link: https://qbo.intuit.com/login
  2. Select Cancel from your Billing & Subscription tab under Account and Settings

Check this cancel your QuickBooks Online subscription or trial article for detailed instructions. 

If you purchased your QuickBooks Online account through iTunes or Google Play, see cancel your subscription through an app store article. 

Let me know if you still have questions by leaving a comment below. I'm always here to help. Have a wonderful week. 

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IntuitMaryJoy , Community Support Specialist
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