why After reviewing and saving trips why do they keep showing up as un reviewed?


After you've categorized the trip it should automatically be removed from your unreviewed page, tcinca.

To isolate this, I suggest reviewing the trips from the web. This is to check if this only happens from the mobile app.

You can use this link when logging in to your account in the web: https://selfemployed.intuit.com/login.

  • If it only happens on the mobile app, try uninstalling, then reinstall the app.
  • If you're encountering this both in the app and the web, I suggest reaching out to our Product Support team. They have the tools to further check what causes this behavior on your account in a safe and secure environment 

You can check this article on how to contact QuickBooks Self-Employed Support.

Keep me posted on how it goes and any other concerns by leaving a comment below. I'm always here to help. Enjoy the rest of the week. 

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IntuitMaryJoy , Community Support Specialist
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