Just tried to print a P/L for a specific month and that along with emailing the report doesn't work. I use Chrome first but also IE. Has to be an issue with QB?


Thanks for trying some steps to fix the issue, fnfnllc.

I've checked our files and didn't see any reported cases same as yours. We'll isolate this issue.

Aside from using a different browser, open QuickBooks Self-Employed using an incognito window. This is the best place to isolate web issues. If you're able to print and email the report from there, go back to your main browser, then clear the cache. Too much cache affects the system's behavior. That's why we encourage our users to clear them out every now and then.

You can keep me updated after trying these steps. 

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IntuitKristine , Community Support Specialist
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