We'd like to explore certain customers being able to pay electronically. Could someone contact me by phone [removed]. Denise Martin.


I can share some information about how your customers can pay you through online, martind.

First, you must have a QuickBooks Online Payments. This will allow you to accept credit cards, debit cards, and ACH bank transfers.

After creating an account for QuickBooks Payments, you'll need to wait up to 3 business days to receive an approval email. You'll then receive instructions on how to set up QuickBooks Online to work with your merchant account and accept payments.

Here are our rates per transactions:

  • Swiped - 2.4%
  • Invoiced - 2.9%
  • Keyed - 3.4%
  • Bank transfers (ACH) - 1%

Check this article for more information: QuickBooks Payments. For your future reference, here's how to let my customer pay their invoice online.

However, if you still want to talk to our QuickBooks Online Payments & Merchant Service Center support, you can get their phone number through this link: https://community.intuit.com/browse/payments-contact-us.

Keep me posted how it goes and if there’s anything else that I can help with your Payments, by leaving a comment below. I’m always here to assist. Have a great rest of the day.

Was this answer helpful? Yes No
IntuitMaryJoy , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.