Is it possible to access payroll information after a company has discontinued payroll services?

QuickBooks Online Payroll Enhanced version


Hello there, palmerhvacr,

Once a payroll service is canceled, you can still view, access, and download your payroll information like paychecks, W2s and other forms that were archived in the system for a year.

For QuickBooks Online Payroll (QBOP), it is recommended to save your files since you'll be given read-only access to your payroll data for a year after canceling your subscription.

You can visit the Taxes menu, then select the Payroll Tax tab to access your payroll data.

To know more about what will happen to your data after canceling your subscription, you can refer to this article for the details: What Happens to my QuickBooks Online Data after I Cancel?

If you wish to complete your year-end taxes and forms after canceling your QBOP service, here's an article that'll provide you options on how to do it: I've Canceled my Payroll Service. How do I Complete my Year End Taxes and Forms?

Same goes for QuickBooks Desktop Payroll, you'll can still access your payroll data after discontinuing the service. Please note that after doing so, you'll no longer be able to create paychecks, pay and file federal and state taxes, as well as printing W2s and prepare for the year-end.

Here's how to check:

  1. Go to the Employees menu, then select Payroll Center.
  2. Select the Pay Liabilities tab to view the Payment History.
  3. Click the File Forms tab to view your Filing History.

Please let me know if there’s anything else I can help you with by leaving a comment below. I'll be glad to help.

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