Is it possible to access payroll information after a company has discontinued payroll services?

QuickBooks Online Payroll Enhanced version

Answer

Hello there, palmerhvacr,

Once a payroll service is canceled, you can still view, access, and download your payroll information like paychecks, W2s and other forms that were archived in the system for a year.

For QuickBooks Online Payroll (QBOP), it is recommended to save your files since you'll be given read-only access to your payroll data for a year after canceling your subscription.

You can visit the Taxes menu, then select the Payroll Tax tab to access your payroll data.

To know more about what will happen to your data after canceling your subscription, you can refer to this article for the details: What Happens to my QuickBooks Online Data after I Cancel?

If you wish to complete your year-end taxes and forms after canceling your QBOP service, here's an article that'll provide you options on how to do it: I've Canceled my Payroll Service. How do I Complete my Year End Taxes and Forms?

Same goes for QuickBooks Desktop Payroll, you'll can still access your payroll data after discontinuing the service. Please note that after doing so, you'll no longer be able to create paychecks, pay and file federal and state taxes, as well as printing W2s and prepare for the year-end.

Here's how to check:

  1. Go to the Employees menu, then select Payroll Center.
  2. Select the Pay Liabilities tab to view the Payment History.
  3. Click the File Forms tab to view your Filing History.

Please let me know if there’s anything else I can help you with by leaving a comment below. I'll be glad to help.

Was this answer helpful? Yes No
Original
IntuitRea , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.