Can you please help me. The Settings icon do not appear on my screen


Hi david.lim,

This usually happens if the zoom function is accidentally activated which causes to display a bigger page. We can zoom out to make the page smaller. Let me guide you with the steps.

  1. If the page is bigger than the browser window, hold down the Ctrl key on your keyboard and the minus (-) key repeatedly to zoom out and make the page smaller. Ctrl and the plus (+) key will zoom in and make the page larger.
  2. If you have a wheel on your mouse, you can also hold the Ctrl key down then move the mouse wheel forward or back.This will work on any page that is either too big or too small, not just QuickBooks Online.
If you're using mac, you can press COMMAND + OPTION + 8 to adjust your screen display. Here's how:
  1. To zoom in, press COMMAND + OPTION + “=” (equal sign), 
  2. To zoom out by pressing COMMAND + OPTION + “-” (minus sign). To turn zooming off, press COMMAND + OPTION + 8 again.
I've got this article in case you have other questions about QuickBooks Online (QBO): Help Article In QBO.

Keep me posted if you have any other concerns. I'll make sure to get back to you.
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IntuitMariaS , Community Support Specialist
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