Several of my employees haven't been able to login to the GoPayment App today despite having logged in successfully in the past. Their apps and devices are updated. Help?
My employees get one of two error messages:
- "You do not have sufficient privileges to access this company." (This can't be true, because they've been able to use the GoPayment app successfully in the past.)
- A message about needing to update the app in order to use it. When we check on the app store, it shows that they're already using the most recent version of the app.
We've already tried uninstalling and reinstalling the app with no success.