We used to have a ControlScan account for PCI Compliance. I can no longer access that account. I am paying a monthly PCI Compliance fee. What company should we be using?

I am confused about how to handle PCI compliance for our merchant account used with our Quickbooks Point of Sale (desktop).  

We used to do our annual questionnaire, have monthly scans done, etc through Control Scan for our Quickbooks Payments Account. We can no longer access our account with Control Scan and when calling them, they said Intuit canceled the account.  

We are paying a monthly PCI fee of $9.95 on our account.  How am I supposed to maintain PCI compliance going forward?  Who is supposed to be doing our vulnerability scans within our network?  Who do I do the annual questionnaire through?  How do I receive our Attestation of Compliance certificate?


Let me share some information about the PCI DSS Compliance, pgillen-finance.

To access your account, you'll need to reach ControlScan support. They have the tools to check the status of your account in a safe and secure environment. 

Also, they can answer all your concerns about the questionnaire and on how to process Attestation of Compliance certificate. You'll just need to keep the monthly subscription to keep your PCI. 

Check explanation of PCI DSS Compliance Services article for more information and on how to get their phone number. Also, here's QuickBooks PCI Service FAQs on how to maintain payment security throughout your local environment.

    Keep me posted about how it goes and if you have other concerns by leaving a comment below.  I’m always here to assist. Take care and have a great rest of the day.

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    IntuitMaryJoy , Community Support Specialist
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