Hi, I want to have certain accounts as sub accounts of that master account but when i try to select sub account from drop down, it doesn't show

Parent Account
- Marketing & Advertisement
 -- Advertising Expense
  --- Digital Marketing Spends
  --- TV Marketing Spends

Answer

I tried this on my company file, and I was able to create multiple sub-accounts, daniyallashari.

Once an account doesn't show when clicking the Enter parent account drop-down arrow, it could be it's inactivated. 

Let's go ahead and activate it. Here's how:

  1. Click Accounting, then go to the Chart of Accounts tab.
  2. Click the Gear icon above the ACTION column.
  3. Put a check mark in the Include inactive box.
  4. Look for the account (deleted), then click Make active.

Once done, create the sub-accounts again. Check my screenshot below to see how it looks like. 

If you have more questions, you can pop a comment below. I'm just around. 

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IntuitKristine , Community Support Specialist
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