Hi, None of the invoice number or payment references are not clickable to view. Please check Bavany


Thanks for posting your question in the Community, accounts, I’d be happy to answer post.

To start, I’d like to verify if you are referring to customizing transaction numbers?

Turning on Custom transaction numbers feature, let you use your own numbering system. If left blank, invoice numbers are automatically assigned by QuickBooks.

If yes, to be able to use your own numbering system, here’s what you’ll need to do:

  1. Click the Gear icon at the top.
  2. Select Account and Settings.
  3. Click Sales in the left navigation menu.
  4. Go to Sales form content section, then click the pencil icon.
  5. Put a check mark on the Custom transaction numbers.
  6. Click Save.
  7. Click Done.

After performing the steps above, kindly create an invoice. From there, you’d be able to set enter your own invoice number.

In case you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBO Self-help.

However, if you mean something else, please let me know and provide more additional information. I’m always here to further assist. Take care.

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