billing and subscription

I called last month and told them my husband was in an accident and we aren’t using payroll for a few months. She said she would reduce fees by half for 3 months. They billed us full price. Please check on this and refund. I am on vacation and don’t have her name with me. Should be on my call in.

Answer

Hello,

First, I hope your husband is doing better.

Because this is a public forum, Intuit cannot access account specific details.  For your inquiry, please call the normal QB Payroll support number you called before and they will work to resolve this issue.

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