Assigning DD# to a payroll vs check #

I did not have the box marked for "assign DD #" and the payroll was sent to Direct deposit but now it shows it as "to print."

Answer

Hi Carrie, 

To make sure if the paycheck was successfully sent through direct deposit, I suggest contacting our Phone Support Team. They have the tools to pull up your account in a secure way.

Here's how to reach them:

  1. Click Help on the upper menu.
  2. Select QuickBooks Desktop Help (F1).
  3. Give a brief description of your issue.
  4. Click Continue.
  5. Choose Talk to a Specialist so our support agent can arrange a callback.

If it was successful, we can manually edit the paycheck.

Here's how:

  1. Click Employees on the upper menu.
  2. Select Employees Center.
  3. Choose the specific employee.
  4. Double-click the paycheck to open.
  5. Uncheck the Print Later box on the upper part beside the Print icon.
  6. Change the paycheck number.
  7. Click Save & Close.

Otherwise, you can delete or void paycheck. Then, recreate the paycheck afterwards.

Fill me in if you need anything else. I'd be glad to help you.

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IntuitMariaS , Community Support Specialist
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