Dears I updated my payment details but still i am receiving an error message to update my card details ?

Answer

Hello there, hamza,

These are the list of cards accepted in QuickBooks Online International:

  • MasterCard
  • Visa
  • AMEX

Let's make sure to check the credit card details including CVV if it's entered correctly. Also, check with your bank to ensure that it allows recurring billing from an online merchant.

Let's also try to check if this is a browser-related issue.

You can follow the shortcut keys below for private browsing:

  • Google Chrome: press Ctrl + Shift + N 
  • Mozilla Firefox: press Ctrl + Shift + P
  • Internet Explorer: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

If this works, please go back to your regular browser (Ctrl + N) and clear the browser's cache. We can also use a different supported browser.

Let me know if you need additional help.

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IntuitMaryL , Community Support Specialist
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