Quickbooks deposited money from an invoice into a closed account. Is there any way to get that money back?


Hello austintrachsel,

Let me route you to the best help available so someone can privately review your account and get your concern on your client's invoice payment addressed.

Here in the Community, we don't have a direct view of your account for security reasons. Thus said, I'd recommend contacting our Merchant Services Team.

They can pull up and look into your account in a secure environment and explain the components of your client's invoice payment.

In addition, they'll be able to share the steps needed so you get it back and be deposited to your account.

To contact our dedicated support, you can check out this article for their phone numbers: Which Payments Product Do You Need Help With?

Lastly, you can also read this article which can be your guide for any future tasks: What's new with QuickBooks Self-Employed Invoicing?

Please let me know in the comment section below if you have any other questions. I'll be always around to help.

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