I paid our supplier twice and I want to get the other half as a refund. How can enter this in QBO? Eg. I paid supplier $1000 but it should be only $500,


Good day, Dylan Crasto,

Let's create a supplier credit to record this. Here's how:

  1. Click the Plus icon.
  2. Select Bank Deposit.
  3. In the Add other funds to this deposit section, fill in the following fields:
  • Received from: Select or enter the supplier name.
  • Account: Select the Accounts Payable account.
  • Amount: Enter the cheque amount.

      4. Select Save and close.

    Next, link the deposit to the supplier credit:

    1. Click the Plus icon.
    2. Then select Expense or Cheque.
    3. In the Choose a payee drop-down, select the supplier name.
    4. Leave the Reference/Cheque #, Date, Amount and Memo fields blank.
    5. From the Add to Expense or Add to Cheque section, select Add for the outstanding supplier credit and deposit.
    6. Select Save and close.

    Check out Scenario 2 on this article for paying bills using the supplier credit: https://community.intuit.com/articles/1768039.

    Please leave a comment if you need more help.

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    IntuitMaryL , Community Support Specialist
    Employee SuperUser

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