I paid our supplier twice and I want to get the other half as a refund. How can enter this in QBO? Eg. I paid supplier $1000 but it should be only $500,

Answer

Good day, Dylan Crasto,

Let's create a supplier credit to record this. Here's how:

  1. Click the Plus icon.
  2. Select Bank Deposit.
  3. In the Add other funds to this deposit section, fill in the following fields:
  • Received from: Select or enter the supplier name.
  • Account: Select the Accounts Payable account.
  • Amount: Enter the cheque amount.

      4. Select Save and close.

    Next, link the deposit to the supplier credit:

    1. Click the Plus icon.
    2. Then select Expense or Cheque.
    3. In the Choose a payee drop-down, select the supplier name.
    4. Leave the Reference/Cheque #, Date, Amount and Memo fields blank.
    5. From the Add to Expense or Add to Cheque section, select Add for the outstanding supplier credit and deposit.
    6. Select Save and close.

    Check out Scenario 2 on this article for paying bills using the supplier credit: https://community.intuit.com/articles/1768039.

    Please leave a comment if you need more help.

    Was this answer helpful? Yes No
    Original
    IntuitMaryL , Community Support Specialist
    Employee SuperUser

    No answers have been posted

    More Actions

    People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

    1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
    2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
    3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
    4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
    5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

    Select a file to attach:

    Qb community
    Looking for advice from other business owners?

    Visit our QuickBooks Community site.