hi i am entering the bill but the item details is not showing. help me please

Answer

Hi there, kies.edu.pk.

Let's make sure the Show Items table on expense and purchase forms option is turned on in QuickBooks Online (QBO).

Here's how:

  1. Click the Gear icon on the top menu.
  2. Choose Account and Settings.
  3. Click Expenses.
  4. Under Bills and expenses, make sure the Show Items table on expense and purchase forms is On.
  5. Click Save and hit Done.

Then, create a bill transaction again.

If the same thing happens, let's try using a private or Incognito window when logging in into QBO.

If the Item details table is showing up, clear the browser cache to remove temporary files in the folder or use a different supported browser.

If the problem persists, it would be best to contact our Customer Support Team. They'll further investigate what's causing this issue.

Here's how to reach them:
  1. Click Help on the top menu.
  2. Click Contact Us.
  3. Enter a brief description of your concern under What can we help you with?.
  4. Click Let's talk.
  5. Select the option to Start a chat or Get a callback.

 I've got an article to learn more about entering and paying bills: https://community.intuit.com/articles/1785975.

Please reply to this post if you need anything else with creating bills. Thanks!

Was this answer helpful? Yes No
Original
IntuitRC , Community Support Specialist
Employee SuperUser

No answers have been posted

More Actions

People come to QuickBooks Learn & Support for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Qb community
Looking for advice from other business owners?

Visit our QuickBooks Community site.