hi i am entering the bill but the item details is not showing. help me please


Hi there, kies.edu.pk.

Let's make sure the Show Items table on expense and purchase forms option is turned on in QuickBooks Online (QBO).

Here's how:

  1. Click the Gear icon on the top menu.
  2. Choose Account and Settings.
  3. Click Expenses.
  4. Under Bills and expenses, make sure the Show Items table on expense and purchase forms is On.
  5. Click Save and hit Done.

Then, create a bill transaction again.

If the same thing happens, let's try using a private or Incognito window when logging in into QBO.

If the Item details table is showing up, clear the browser cache to remove temporary files in the folder or use a different supported browser.

If the problem persists, it would be best to contact our Customer Support Team. They'll further investigate what's causing this issue.

Here's how to reach them:
  1. Click Help on the top menu.
  2. Click Contact Us.
  3. Enter a brief description of your concern under What can we help you with?.
  4. Click Let's talk.
  5. Select the option to Start a chat or Get a callback.

 I've got an article to learn more about entering and paying bills: https://community.intuit.com/articles/1785975.

Please reply to this post if you need anything else with creating bills. Thanks!

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IntuitRC , Community Support Specialist
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