I am attempting to link Fidelity Rewards card. It used to work until I changed my user I’d.

Fidelity rewards credit card stopped working after change in username. Ie I can no longer link the account 


Hello, kunz,

Let’s get this sorted out so you’d able to connect your Fidelity Rewards card account into QuickBooks Self-Employed account.

In your case, since you’ve changed user ID, here’s what you’ll need to do to connect your bank account:

  1. Login to your bank’s website and confirm that you have the correct login credentials.
  2. Once done, login to your QuickBooks Self-Employed account through a web browser using this link https://selfemployed.intuit.com/login.
  3. Click the Gear icon at the top.
  4. Select Banks accounts.
  5. Click the Reconnect button and make sure to physically type the username and password.
  6. Click Update Sign-in Info.

Here’s an article with additional information about Error 103 for QuickBooks Self-Employed. However, If the error still persists, I suggest you contact our QuickBooks Self-Employed support. They have the tools to pull up your account and determined what caused the issue.

To contact us, here’s how:

  1. Sign in to your QuickBooks Self-Employed account.
  2. Click Assistant at the top right.
  3. Type talk to human.
  4. Choose your preferred support method.

You can always count on me if you have any other concerns about your QuickBooks Self-Employed account. Best wishes.

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