After I edit the received payment , the QB does not have button to save it

Answer

Thank you for letting us know your experience, wk_71.

Let me help you resolve this error you've encountered when editing your Receive Payment.

You can click on the Save and new button after editing this form. However, if the option is not available, isolate this issue by using an incognito window or private browser. Once it works, clear the cache of the browser that you're using.

Here’s how:

  • For Chrome, press Ctrl+Shift+N.
  • For Internet Explorer or Firefox, press Ctrl+Shift+P.
  • For Safari, hold down Command+Shift+N.

If it works, here's Clearing temporary internet files and cache article for detailed guidance. 

That should resolve the error you've encountered. Keep me posted about how it goes and if you have other concerns about your sales forms, by leaving a comment below. Take care and have a great rest of the day. 

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IntuitMaryJoy , Community Support Specialist
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