In POS, how do you manually process a credit card with a Canadian Postal Code? Cannot leave Zip Code box blank or enter the Canadian Code or enter a random US Zip Code.

If you enter the Canadian Postal Code, you get an input error.  If you enter a random US Zip Code, the card processes but is rejected.  You cannot leave the Zip Code Box blank.  

Answer

Hello there, lwraffe,

You can adjust the AVS or CVS settings in your QuickBooks Desktop Point of Sale so you can process a credit card payment with a Canadian Postal Code. Let me guide you how.

  1. Go to the File menu, then select Setup Interview.
  2. Choose the Payments tab.
  3. Under Payments Preferences, click Edit Settings.
  4. Check the box beside your selected preference to update.
  5. Click anywhere on the software, then hit Done.

You can refer to this article for further details: Cannot Take an International Credit Card due to Invalid Zip Code.

To know more about processing payment in the Merchant Service Center, you can check out this article: Process a Payment in Merchant Service Center.

Please let me know if you have further concerns about processing credit card payment in QuickBooks Point of Sale. I'll be glad to help.

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