Where is my OTHER business expense ACCOUNT HISTORY that I had to close 2 weeks ago but was with Quickbooks?

I need a customer service PHONE number please 

Answer

Thanks for reaching out to the Community, lconnors2018,

Let me get the help you need concerning your other business expense account.

If I may ask, is this bank account connected to your QuickBooks Self-Employed account? If yes, maybe your bank account was being hide so the transactions from that bank account will not show on the transactions page.

To unhide bank account, here’s what you’ll need to do:

  1. Click the Gear icon at the upper right hand.
  2. Choose Bank Accounts from the drop-down menu that appears.
  3. Find the account you want to unhide and toggle ON the Show Account option.

Once done, go back to Transactions page and check if the transactions from the other business expense account are now showing.

However, if you’re not able to see the transactions or bank account connected into your account, I’d recommend reaching out to our Customer Care support. They have the necessary tools to pull up your account in a secured environment and determine what caused the issue.

As of this time, the means of support for QuickBooks Self-Employed is through email and chat. You can reach them out by following this steps:

  1. Sign in to your QuickBooks Self-Employed account.
  2. Click Assistant at the top right.
  3. Type talk to human.
  4. Choose your preferred support method.

If there’s anything else you need help with in managing your account, please feel free to reach back out. I’m always here to further assist.

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