Hi there, topnotchreo.
If you’re referring to selecting an industry type, you might want to redo it again through a private browser. There are times that the overloaded files saved in your browser can cause unusual behaviors in the program. Here’s how to start browsing privately:
- For Chrome, press Ctrl + Shift + N.
- For Internet Explorer or Firefox, press Ctrl + Shift + P.
- For Safari, hold down Command + Shift + N.
If it works fine on a private window, you can clear your browser’s cache or use a different one.
Though if the same issue continues, I’d recommend contacting the support team to help you investigate the issue further. Here’s how to reach them:
- Click Help at the top.
- Select Contact us.
- Provide a brief description about your concern.
- Click Let’s talk
- Select Get a callback.
For now, you might want to select the closest industry type available. Please let me know if you’re referring to something else. I’ll be around to help.
