I need a security key to input direct deposit for an employee.

I need a security key to input direct deposit

Answer

Hi ajewell-taylor,

A lock icon is displayed indicating that a Security Key must be entered. You can retrieve this on your mobile phones through text or call. Let me provide you an organized steps on how to find your service key:

  1. Choose where you want the security key to be sent (Text or Call).
  2. Select a phone number where you want to retrieve the key.
  3. Once you've retrieved the Security Key, a pop-up will provide a field where you can enter it.
  4. A confirmation lets you know if you can proceed editing the information.
  5. After entering the Security Key, you can add or edit some changes.
You also have three (3) attempts to enter the security key correctly. Otherwise, you'll be locked out. I have these articles for more information: Let us know if you have other questions. We're here to help you.
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IntuitMariaS , Community Support Specialist
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