Paying for QB accountant desktop 2 years to update our QB, however, our desktop reads that we are still on 2017 version, so what have I been paying for the last two years

shouldn't we be on version 2019 if I am paying every year

Answer

You do need to actively download and install it.  Did you do that?

You should be able to log into your intuit account to see the products you can download.

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